Shipping policy

Shipping Policy – Kellssmells.com

Last Updated: March 12, 2026

Thank you for shopping with Kellssmells.com. The following shipping policy explains how orders are processed and delivered.

Order Processing
All orders are processed within 1–3 business days after payment has been received. Orders are not shipped on weekends or holidays. During periods of high demand, processing times may be slightly longer.

Shipping Methods
Orders are shipped through trusted carriers such as USPS or other available shipping providers. Shipping options and rates are calculated at checkout based on your location.

Estimated Delivery Times
Delivery times vary depending on the shipping method selected and your location. Most orders within the United States typically arrive within 3–7 business days after shipment.

Please note that delivery time estimates are not guaranteed and may be affected by carrier delays, weather conditions, or other circumstances outside our control.

Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor the progress of your shipment.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Kellssmells.com is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages
Kellssmells.com is not responsible for packages that are lost, stolen, or delayed once they have been marked as delivered by the shipping carrier. If a package is lost in transit, we will work with the carrier to help resolve the issue.

Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging so we can assist you.

Shipping Restrictions
Currently, Kellssmells.com ships within the United States only.